Refunds & Returns
In the rare event that you are unsatisfied with your purchase, do email us at customerservice@covetcrystals.com to initiate a return or to inform us of any issue within 3 working days.
The time frame will be based on the date of receiving the delivery.
Items must be returned to us within 7 days for local deliveries and 14 days for international deliveries.
Items must be unworn and in its original condition and packaging.
Please ensure that the items are properly packed and protected, and that there is tracking for return postage. We will not be liable for any loss or damage of the return package.
The cost of return shipping is borne by the customer.
If you have any questions, kindly contact us.
*Returns & Refunds Policy is not applicable to Custom Orders & payments made using ShopBack, GrabPay & Atome.